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New Years Day, Thanksgiving Day and Christmas Day. During the holiday week, if your collection day falls on or after the holiday your trash will be picked up one day late that week. When in doubt, put it out!

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All trash and/or recycle MUST be out by 7:00 AM to avoid being missed.

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No batteries, hazardous materials, oil, and/or tires. Avoid putting dirt, sand, rock or other heavy materials that may exceed the weight capacity of the cart.

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• Pay Online - You can now pay online at www.tigersanitation.com it is quick, easy and secure. You will need your account # and password (the password will be the last four digits of your phone number).
• Pay by Credit Card - Your bill can be automatically withdrawn with your Visa or MasterCard with customer signature approval. To obtain an authorization, please call our office or print one from our website at Credit Card Authorization Form.
• Pay by Phone - You can make a one time payment over the phone with Visa or MasterCard by calling our Customer Service Department. A $3 fee will be applied.
• Pay at Office - You can make your payments by cash, (must have exact change) check or credit cards (Visa or MasterCard).
• Mail in Checks or Money Order - Please include your account number when mailing your checks or money orders to PO BOX 200143 San Antonio, TX 78220

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We do not provide refunds for partial quarters of service that have been paid for and remain unused once you cancel your account with us. If you anticipate moving or otherwise canceling prior to the end of a quarterly billing period, you can pay monthly instead of the entire quarter. Just call our office to make arrangements. Military personel who receive orders to move or deploy will be given refunds upon request.

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Enclosures:

The minimum measurements for an encloser should be atleast 12'x10'. Gates should open 180 degrees to the outside. These measurements are for a head on approach; if there is an angle to the approach, the enclosure should be designed more carefully. If you need assistance with this aspect we will gladly meet you on site to help plan and design the enclosure with you.

Approach Pads:

Pads are specifically designed to decrease the amount of ware and tear on asphault caused by front steering tires. The weight of the truck, not to mention the weight of the load is quite extraordinary, so these pads are highly recommended.

The pad should be a minimum 9'x6', 6" thick, and use 1/4" rebar at a minimum of 12" centers.

If you have any other questions regarding this please contact us at our offices.

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We will service carts that are not Tiger carts if they are NOT DAMAGED and are servicable with our cart dumper. We will NOT be responsible for damages to the cart.

It is the customer's responsibility to return the cart to the proper owner if they want it back.